WhatsApp, along with numerous other solutions such as Viber, Signal and Facebook Messenger are all ‘consumer’ messaging applications. These apps do offer end-to-end encryption within their app, but the negative thing about these solutions is that they believe ‘Encryption’ is ‘Security’. We don’t think that this is the case. We believe that enterprises should see ‘Security’ as Encryption working hand in hand with control and management. The ability to control who gets access to the application, as well as control over how the system is run (SaaS or On-Premise) and how metadata is stored/managed.
With recent high profile WhatsApp hacks, regular Pegasus attacks and previous Cambridge Analytica stories; large organizations need to ensure that they have full control over their technology solutions, and have the capability to control how their metadata is stored and used.
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